Last updated: 2024-10-18
Welcome to Service On Call ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website and AI-powered phone answering services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Service On Call provides AI-powered phone answering services for businesses. Our AI agents answer calls, collect information, and schedule appointments on behalf of our clients. We do not guarantee that our AI agents will perfectly replicate human interaction or decision-making.
You are responsible for providing accurate information about your business for use in our AI scripts. You must not use our services for any illegal or fraudulent purposes. You are responsible for the content of conversations conducted through our AI agents and must ensure compliance with all applicable laws and regulations.
We collect and process data in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and sharing of data as described in our Privacy Policy. You are responsible for obtaining any necessary consents from your customers regarding the use of AI-powered phone answering services.
You agree to pay all fees associated with your use of our services. Fees are non-refundable except as required by law. We may change our fees at any time upon notice. Continued use of our services after a fee change constitutes acceptance of the new fees.
We reserve the right to suspend or terminate your access to our services at any time for any reason, including violation of these Terms. You may cancel your subscription at any time, but you will be responsible for all charges incurred up to the cancellation date.
We are not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability for any claim arising from or related to these Terms shall not exceed the amount paid by you for the services in the 12 months preceding the claim.
We may modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website or by sending you an email. Your continued use of our services after the changes take effect constitutes your acceptance of the new Terms.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at:
Email: info@yourserviceoncall.com
Address:
Bits & Shovels, LLC
2801 Ocean Park Blvd
Unit #2299
Santa Monica, CA 90405
United States